How to Create Discount Coupons in SolutioPOS – Full Guide

Discount coupons are a powerful way to attract customers, clear old inventory, or reward loyal shoppers. SolutioPOS includes a built‑in coupon management system that supports percentage or fixed‑amount discounts, expiry dates, and usage limits. In this guide, you'll learn to create, apply, and track coupons.

Access the Coupon Manager

Open SolutioPOS and log in as Admin. In the main menu, go to the Admin Panel → Coupons tab. Here you can view existing coupons, create new ones, and see usage statistics.

Create a New Coupon

Click the "New Coupon" button. A form appears with the following fields:

• Code – A unique identifier customers will enter at checkout (e.g., SUMMER20).
• Type – Choose Percentage (e.g., 10% off) or Fixed Amount (e.g., $5 off).
• Value – The discount amount (e.g., 20 for 20%, or 5 for $5).
• Minimum Order – Optional: the cart total must be at least this amount before the coupon applies.
• Expiry Date – The date after which the coupon is invalid.
• Usage Limit – Maximum number of times the coupon can be used (global).

Example Coupons

• 10% off everything – Code: WELCOME10, Type: Percentage, Value: 10, Min order: 0, Expiry: 2025-12-31, Limit: 100.
• $5 off orders over $50 – Code: SAVE5, Type: Fixed Amount, Value: 5, Min order: 50, Expiry: 2025-09-30, Limit: 50.

Apply a Coupon at Checkout

On the POS screen, after adding items to the cart, click the "Apply Coupon" button. Enter the coupon code and click OK. SolutioPOS will validate the coupon (checks expiry, usage limit, and minimum order) and apply the discount instantly. The discount amount is shown before payment.

Track Coupon Usage

In the Coupons tab of the Admin Panel, each coupon row shows:

• Number of times used
• Remaining uses (if a limit was set)
• Status (active / expired)

You can edit or delete coupons at any time. Expired coupons are automatically disabled, but you can re‑enable them by changing the expiry date.

Best Practices for Coupons

• Use short, memorable codes (e.g., FLASH20).
• Set reasonable usage limits to prevent abuse.
• Combine with low‑stock alerts to discount slow‑moving products.
• Train cashiers on how to apply coupons – the process is fast.

Troubleshooting

Coupon not applying?

Check: (1) Code is entered correctly (case‑sensitive). (2) Coupon hasn't expired. (3) Minimum order requirement is met. (4) Usage limit not reached.

Can customers use multiple coupons?

No, SolutioPOS allows only one coupon per transaction. This is standard for most POS systems.

Can I create a coupon for a specific product?

Currently, coupons apply to the entire cart. We plan to add product‑specific coupons in a future update (see roadmap).

Coupons are a great way to boost sales and customer loyalty. Start creating your own offers today.